Payment and Protection

B2B Foreign Trade Steel Website Payment and Security Rules 

In order to regulate the B2B foreign trade steel transactions of Sinoali and protect the legitimate rights and interests of both buyers and sellers, as well as maintain the trading order of the platform, based on relevant laws and regulations and international trade practices, this rule is formulated. This rule applies to all buyers and sellers engaged in foreign trade steel transactions on the platform. It comes into effect as of the date of publication. Once both parties reach a transaction through the platform, it is deemed that they voluntarily abide by all the terms of this rule.

I. Payment Rules

1. The platform supports various payment methods in line with international trade practices. The specific payment methods will be determined by both the buyer and the seller through negotiation in the transaction contract. The platform will provide corresponding technical support for payment channels to ensure a compliant, convenient and secure payment process. 

2. Both the buyer and the seller shall fulfill their payment obligations in accordance with the payment amount, payment period and payment method stipulated in the transaction contract. Neither party is allowed to arbitrarily change the payment agreement. If a change is necessary, it must be agreed upon by both parties through consultation and recorded on the platform. 

3. The platform will implement security measures in line with industry standards to handle payment information, manage transaction funds in a standardized manner, and prevent payment risks. In case of abnormal payments, suspected fraudulent transactions, etc., the platform has the right to take measures such as delaying payment, restricting transactions, freezing relevant funds, and promptly notifying the relevant parties and providing a reasonable appeal channel. 

4. The relevant expenses incurred during the payment process shall be borne by both the buyer and the seller in accordance with the contractual agreement or the regulations of the relevant payment institution. The platform will not charge any additional fees that have not been publicly announced. 

5. In case of payment failures or abnormal arrival of funds, both the buyer and the seller should promptly communicate with the platform and the payment institution to verify the situation. The platform will assist both parties in investigating and resolving the issue. The relevant responsibility will be borne by the party at fault.

II. Transaction Guarantee Rules

(1) Buyer's Guarantee 

After the buyer places an order on the platform, they can enjoy the transaction fulfillment guarantee provided by the platform, ensuring that the seller fulfills their delivery obligations in accordance with the steel specifications, quality standards, delivery deadlines, etc. stipulated in the transaction contract. 

2. If the seller fails to deliver the goods as agreed, the steel quality does not meet the requirements stipulated in the contract, or there is a shortage in quantity, the buyer can initiate an appeal through the platform's procedures. The platform will intervene to investigate and verify the situation, and handle it in accordance with the contractual terms and relevant rules to protect the buyer's legitimate rights and interests. 

3. The platform has established a seller qualification review mechanism. It conducts strict reviews on the steel suppliers who join the platform, ensuring that the sellers possess valid foreign trade operation qualifications and steel supply capabilities, thereby providing reliable trading partners for the buyers. 

(2) Seller's Guarantees 

After the seller fulfills the delivery obligation as per the transaction contract, it has the right to request the buyer to make the payment as agreed. The platform will assist the seller in tracking the payment progress and coordinate to handle any breaches of contract by the buyer, such as late payment. 

2. The platform ensures the legal business rights of the sellers, prohibits buyers from engaging in malicious orders, false complaints, overdue payments and other illegal behaviors, and takes corresponding restrictive measures against the offending buyers to safeguard the normal trading rights of the sellers. 

3. The platform will keep confidential all the legal business-related documents and transaction information submitted by the seller during the transaction process. Without the seller's permission, such information shall not be disclosed to any third party. However, exceptions may occur if stipulated by laws and regulations.

(III) General Guarantees

1. The platform has established a dispute resolution mechanism for transactions. For disputes arising from transactions between the buyer and the seller, it will be handled impartially and efficiently in accordance with relevant laws and regulations, international trade practices, transaction contracts, and this rule, aiming to facilitate the settlement of the dispute between the two parties. 

2. Regarding the potential risks in the steel trade, such as logistics, quality, and exchange rates, the platform will provide relevant risk warnings and compliance guidance to assist both buyers and sellers in avoiding transaction risks and ensuring the smooth completion of the transactions. 

3. Both the buyer and the seller should properly keep all the relevant documents during the transaction process (including but not limited to contracts, documents, communication records, etc.), which will serve as important references for dispute resolution and liability determination. |

III. Supplementary Provisions 

1.For matters not covered by these rules, they shall be governed by relevant laws and regulations, international trade practices, and other relevant rules of the platform. 

2. The platform reserves the right to revise these rules based on industry development and actual transaction conditions. The revised rules will be publicly displayed on the platform. Once the public notice period expires, the revised rules will come into effect automatically. Both buyers and sellers must abide by them. 

3. If either the buyer or the seller violates the rules of this platform and other relevant regulations during the transaction process, the platform will take measures such as issuing a warning, restricting transactions, freezing the account, or terminating the cooperation depending on the severity of the violation. In severe cases, the platform will hold the party responsible legally accountable. 

4. The final interpretation rights of this rule belong to this platform.

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+86 133 7058 6666
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