Inspection and after-sales support

Buyers may ask SinoAli to help coordinate a product inspection before dispatch. The inspection scope, inspector, timing, cost, sampling method and report format should be agreed for the actual order.

Where available, buyers may request MTC or related product records and compare the heat number, specification and order details. Documents depend on the actual product and supplier.

If a problem is found after delivery, keep photos, labels, packing information, documents and order records, then contact the agreed business representative with the issue and supporting evidence.