Data Deletion Instructions

How to disconnect and delete your data

If you connected a social media account to the SinoAli Social Hub, or submitted information to www.sinoali.com, you can remove it as follows.

Option A — Disconnect in the social platform (immediate)

• Facebook / Instagram / Threads: Settings & privacy → Settings → Business Integrations (or Apps and Websites) → find "SinoAli Social Hub" → Remove.
• Google / YouTube: myaccount.google.com → Security → Third-party apps & services → SinoAli Social Hub → Remove access.
• LinkedIn: Settings → Data privacy → Permitted services → SinoAli Social Hub → Remove.
• TikTok: Settings and privacy → Security → Manage app permissions → SinoAli Social Hub → Remove.
• X: Settings → Security and account access → Apps and sessions → Connected apps → SinoAli Social Hub → Revoke.
• Pinterest: Settings → Security → Connected apps → Revoke.

Removing access invalidates our stored token; we delete the token and connection record within 7 days.

Option B — Request deletion by email

Send an email to [email protected] with the subject "Data deletion request", stating the platform(s), the account or page name, and (for inquiries) the email address you used. We will delete the related personal data, including any copies in backups within the normal backup cycle, within 30 days and confirm by email.

Aggregate statistics that no longer identify any person may be retained.